Return Policy

All sales are final. We cannot accept any returns, however we will treat each order on a case by case scenario. Please contact us to discuss.

Cancellations

Due to the nature of the products we sell, cancellations can only be accepted within four (4) hours of placing the order.

Risk of Loss

All items purchased from Holistic Indulgence, are immediately handed over to a shipment contract. So the risk of loss and title for such items pass to you upon our delivery to the carrier. We cannot take responsibility for the shipment (i.e. in case of lost packages we do not provide refunds and/or re-shipping will be at the customer’s cost). However, we do make the effort in tracking the package, filing a claim and will notify the buyer of the outcome.

Incorrect Address

Please double-check and ensure the accuracy of the shipping address you provide during the checkout process. Holistic Indulgence will not be responsible for any delivery issues, delays, or losses resulting from incorrect or incomplete addresses. In the event of an address error, we will make reasonable efforts to assist you in resolving the issue, but additional charges or delays may apply. We appreciate your cooperation in helping us deliver your order correctly and on time.